If you change your mind for ANY reason or you’re not satisfied with your digital purchase, let us know within 7 days and we’ll refund 100% of your money! Notice a mistake or something went wrong? Then you have 30 days to let us know and get your money back. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Due to the nature of our physical products, we may only offer refunds if there is damage or issues with the product. Additionally, once the product has been sent, it cannot be cancelled as we use outside manufacturers and products are made to order. However, you may cancel prior to the item being shipped.
To return your product, you should mail your product to: 11431 Amherst Ave #1764, Silver Spring, MD 20902
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at info@signsofcommunication.org for questions related to refunds and returns.